We answer your questions

How can I track my package?

Once submitted, you will receive an email with your tracking number so you can track your order in real-time from our website.

Can I return my product if I'm not satisfied with it?

Of course! You have 15 days from receipt to request a return. The best part is that the process is handled directly with our team in Spain, making everything easier for you.

Is shipping really free?

Yes, at LOVRA we offer free insured shipping on all orders to the peninsula, with no surprise costs at checkout.

What our customers say

I bought with doubts and was very surprised. The quality is excellent and it arrived in record time. I will definitely buy again.

James

London

Everything was perfect from the very first moment. The product is exactly as shown in the photos, and the response when I had a question was immediate. Highly recommended.

Oliver

Manchester

Incredible customer service. I had a question about my order and they responded within minutes via WhatsApp. Totally recommended, I will buy again.

Grace

Oxford

I had been hesitating for a while, and I finally went for it. I don't regret it at all. The product is beautiful in person, the photos don't do it justice. I recommend it to everyone.

Sophie

Bristol

First purchase and I'm already a regular customer. Everything was perfect from the moment of ordering until delivery. Lovra takes care of every detail and it shows. Highly recommended.

Hannah

Liverpool